Privacy Policy
Ankole Grill considers the protection of personal information
to be an important corporate obligation. We have prepared this
Privacy Policy, together with our
Terms of Use, to
outline our guidelines and procedures for collecting, storing,
and using personal information collected from our website.
This Privacy Policy also informs you about your rights
regarding the personal information we maintain.
Ankole
Grill (“we”) respects rights of privacy and data protection
compliance, and act in accordance with this Privacy Policy.
This
Privacy Policy sets out how and why we collect, store, use,
transfer and disclose your personal information and how you
may access your personal information and correct it. This
Privacy Policy also explains the use of cookies on our website
https://ankole.co.ke (the “Site”).
Like most website operators, we aim to collect
non-personally-identifying information of the sort that web
browsers and servers typically make available, such as the
browser type, language preference, referring website, and the
date and time of each visitor request. We collect
non-personally identifying information to better understand
how our visitors use our Site. The information collected will
also help us troubleshoot problems, analyse our resources and
improve our services and/or products. There is nothing in that
kind of information that could enable anyone to identify who
you are.
We may also collect potentially personal
information like Internet Protocol (IP) addresses for
logged-in users. We only disclose logged in user IP addresses
under the same circumstances that we use and disclose personal
information as described below in this Privacy Policy.
We may collect personal information in a number of ways,
including:
In each case, we aim to collect such personal information only
insofar as is necessary or appropriate to fulfil the purpose
of your interaction with us. We do not disclose personal
information other than as described below in this Privacy
Policy.
You may refuse to supply personal
information, however this may prevent you from engaging in
certain Site-related activities and we may not be able to
provide our services and/or products or assistance to you or
on your behalf.
You must not provide us with the
personal information about another person unless you have
first obtained that person’s prior consent to do so and you
have told them their personal information will be handled in
accordance with this Privacy Policy (including where to find
it).
This Privacy Policy applies to the Site. By visiting our Site,
using any of our services or providing us with your personal
information in any other way (or authorising it to be provided
to us by someone else), you agree to this Privacy Policy and
consent to your personal information being collected, used and
disclosed as set out in this Privacy Policy. This Privacy
Policy should be read in conjunction with our Website Terms of
Use.
You consent to us posting and using any
photographs, content and/or personal information you might
upload on our Site or have otherwise provided consent to
publish on our Site, blog, in our marketing material or social
media channels, which we may use in order to provide
information on our services and/or products, the marketing of
our services and/or products or for the purpose of our
functions and/or activities.
We may collect your personal information to enable you to receive the benefit of our Site and services and/or products. Subject to this Privacy Policy, we may use your personal information for the following purposes:
(the “Purposes”).
We may disclose your personal information to other entities or individuals for the Purposes including but not limited to:
You may review, edit, correct or delete any personal information you submit to us. On request we will, as soon as reasonably possible, provide you with:
However, we reserve the right not to provide you with your personal data or other related information if providing it could reasonably be expected to:
If you wish to access the personal information we hold about
you, you should contact us at admin@ankole.co.ke and we will
respond to your request within a reasonable period after the
request is made. If we deny you access, we will provide our
reason for doing so at the time of your request.
While
we do not charge a fee for a request for accessing your
personal information, we may charge a reasonable fee (which
will be notified to you once you make a request) for time and
cost in the following circumstances:
Please contact us at admin@ankole.co.ke as soon as possible if there are any changes to your personal information or if you believe the personal information we hold about you is not accurate, complete or up-to-date so that we can update your file accordingly. We will process any requested changes as soon as practicable and send the corrected personal data to every other organisation to which the personal data was disclosed during the year preceding the date of the correction, unless that other organisation no longer needs the corrected personal data for any legal or business purpose or you otherwise agree that we do not need to resend the corrected information to any other organisation.
We take reasonable steps to ensure that the personal information we hold about you is accurate, complete and up-to-date. However, you must advise us of any changes to your personal information.
We aim to take reasonable steps to ensure that your personal
information is treated securely and to prevent unauthorised
access, collection, use, disclosure, copying, modification,
disposal or similar risks.
Although we aim to
create a safe, secure environment by trying to limit access to
the Site to legitimate users, we cannot guarantee that
unauthorised parties will not gain access. To the extent
permitted by applicable law, we expressly exclude any
liability arising from any unauthorised access to your
personal information.
Please contact us at
admin@ankole.co.ke immediately if you become aware of any
unauthorised use of your account by anyone else or any other
breach of security.
We will cease to retain its documents containing personal
data, or remove the means by which the personal data can be
associated with particular individuals, as soon as it is
reasonable to assume that the Purpose for which that personal
data was collected is no longer being served by retention of
the personal data, or retention is no longer necessary for
legal or business purposes.
A cookie is a string of information that a website stores on a
visitor’s computer, and that the visitor’s browser provides to
the website each time the visitor returns. Our Site uses
cookies to help us identify you from other users, track your
usage of our Site, and your website access preferences.
We
do or may use the following cookies:
Please note that third parties (including, for example,
advertising networks and providers of external services like
web traffic analysis services) may also use cookies, over
which we have no control. These cookies are likely to be
analytical/performance cookies or targeting cookies.
If
you do not wish to have cookies placed on your computer you
should set your browsers to refuse cookies before using our
Site, with the drawback that certain features of our Site may
not function properly without the aid of cookies.
If we, or substantially all of our assets, were acquired, or in the event that we go out of business or enter bankruptcy, user information would be one of the assets that is transferred or acquired by a third party. You acknowledge and agree that if such transfers occur, that any acquirer of our business may continue to use your personal information as set forth in this Privacy Policy.
From time to time we may use the personal information we
collect from you to identify particular services and/or
products that we believe may be of interest to you. We may
then contact you to let you know about these services and/or
products, new features and how they may benefit you, solicit
your feedback, or just keep you up to date with what’s going
on with us and our services and/or products.
Direct
marketing from us generally takes the form of an electronic
marketing email. Where we use your personal information to
send you marketing information by email, SMS, MMS or other
electronic means we may do so with your express or deemed
consent. Every directly addressed marketing contact sent or
made by us will include a means by which you may unsubscribe
(or opt out) of receiving further marketing information.
Additionally, you may instruct us at any time to remove any
previous consent you provided to receive marketing
communications from us. Contact us at admin@ankole.co.ke to
make a request.
Our Site may contain links to and from third party websites. If you click on such links, you do so at your own risk and subject to whatever privacy policy and/or website terms may govern the use of such websites. We have no control over, and are not responsible, nor liable for, the content, privacy practices or website terms of such websites or any information you provide to them. You should read the privacy policy of these third parties to find out how they handle your personal information when you visit their websites.
If you believe that we have breached your privacy rights in any way, or you would like to discuss any issues about our Privacy Policy please contact us at admin@ankole.co.ke. All such enquiries or complaints will be taken seriously and will be handled as soon as reasonably practicable.
We may change our Privacy Policy from time to time, and in our sole discretion. We encourage you to frequently check our Site for any changes to our Privacy Policy. Your continued use of our Site, services, requesting our assistance or the provision of further personal information to us (directly or via an authorised person) after any change in this Privacy Policy will constitute your acceptance of such change.